1. Information We Collect
We may collect the following information when you use our website or services:
- Personal Information
- Full Name
- Email Address
- Phone or WhatsApp Number
- Hotel or Accommodation Details
- Booking Information
- Payment Information (if applicable)
- Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Information
2. How We Use Your Information
We use your information to:
- Process and confirm your bookings.
- Provide tour, snorkeling, and transportation services.
- Respond to your inquiries and customer support requests.
- Improve our website, products, and services.
- Send booking confirmations and travel updates.
- Comply with legal and regulatory requirements.
3. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us analyze website traffic, remember your preferences, and provide a more personalized experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information.
Your information may only be shared with:
- Trusted partners involved in providing our services.
- Payment service providers when processing transactions.
- Government authorities if required by applicable laws or regulations.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
6. Third-Party Services
Our website may contain links to third-party websites or services, such as Google Maps, social media platforms, or online payment providers.
We are not responsible for the privacy practices or content of these external websites.
7. Your Rights
You have the right to:
- Access your personal information.
- Request corrections to inaccurate data.
- Request the deletion of your personal information where applicable.
- Withdraw your consent for marketing communications.
- Contact us regarding any privacy-related concerns.
8. Children's Privacy
Our services are not intended for children under the age of 13 without parental or guardian supervision. We do not knowingly collect personal information from children
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be posted on this page along with the revised effective date. We encourage you to review this policy periodically.
